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What Our Customers Say!

"I wanted to let you know what outstanding customer service I experienced today. Jennifer Wakefield contacted me because she had been notified that I purchased a new car and had not yet reported it on my auto policy. At the time I purchased the car, the dealership assured me they would be contacting your agency to make the switch and to verify that I had certain levels of coverage. Imagine my dismay to learn that five weeks had gone by, and this call had not been made! Jennifer took care of all the loose ends for me and was very kind and responsive throughout all of our communications.

I have had Home, Auto and Umbrella Liabilty coverage through your agency for four years. Every time I contact your staff, I am blown away by how helpful and kind everyone is, and how consistent your service remains, regardless of who I am speaking with. You have a fantastic team of employees. Keep up the great work!"

Meghan Claffey Cline, MHS - Nutritional Interventionist, Wake Forest University

Read what others have to say.

What's New

Should you buy Flood Insurance?

1/26/2012

Flash flooding can occur anywhere, regardless of whether your property is located within a defined "Flood Zone" area. A standard homeowner’s or business owner's policy does not cover flood damage. You must purchase a separate policy to have coverage for damage caused by "rising surface waters". Pipes bursting, leaking, or other water damage from internal water sources are generally considered to be covered causes of loss and are not considered "floods".

It’s a good idea to contact our agency to start the application process early - most flood insurance policies have a mandatory 30-day waiting period before they take effect.

For more specific information regarding flood insurance, please see the following:

How Safe Is Your Winter Heating?

1/20/2012

Is the chill of winter creeping in and around your house? The best defense is making sure your home’s heating system is maintained properly. Follow these tips for extra efficiency and warmth:

Have a professional inspect your heating system once per year, before winter hits.
Replace air filters often, per the manufacturer’s recommendation (the professional who inspects your heating system can tell you what’s best).
Seal up air leaks and add insulation around the house.
Clean registers and make sure they’re not blocked by furniture, carpets or drapes.
Bleed trapped air from hot water radiators.

Six Tips for New Car Buying:

1/20/2012

Are you going to buy a new car this year? Whether you’re looking for a family minivan, a sporty coupe or a fuel-efficient mini-car, here are six tips to factor into your research: