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What Our Customers Say!

"I wanted to let you know what outstanding customer service I experienced today. Jennifer Wakefield contacted me because she had been notified that I purchased a new car and had not yet reported it on my auto policy. At the time I purchased the car, the dealership assured me they would be contacting your agency to make the switch and to verify that I had certain levels of coverage. Imagine my dismay to learn that five weeks had gone by, and this call had not been made! Jennifer took care of all the loose ends for me and was very kind and responsive throughout all of our communications.

I have had Home, Auto and Umbrella Liabilty coverage through your agency for four years. Every time I contact your staff, I am blown away by how helpful and kind everyone is, and how consistent your service remains, regardless of who I am speaking with. You have a fantastic team of employees. Keep up the great work!"

Meghan Claffey Cline, MHS - Nutritional Interventionist, Wake Forest University

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What's New

Wilson Insurance Services Team!

2/22/2018

Our newest team photo!

What You Should Know About Rental Car Insurance

2/1/2018

There are some very serious contractual gaps in coverage for rental vehicles. Even if you purchase their Collision Damage or Physical/ Loss Damage Waivers, many rental car contracts exclude the following:

Theft of the Vehicle
Tolling, or Turning the Vehicle Over
Lease Gap coverage
Loss of Use
Glass, Tire and Undercarriage Damage
Animal Collision
Flood and Hail Damage
Damage above the Windshield
Individuals who rent personal vehicles for extended periods and do not have a Personal Auto policy in force
Drivers who rent, and do not own another vehicle insured elsewhere, need to be expecially careful here

The Five Costliest Traffic Tickets for Auto Insurance

1/15/2018

Those whirling blue lights in the rearview mirror usually mean just one thing: It's traffic ticket time. The worse the violation, the more your car insurance costs may rise because it's more likely you'll be considered a bigger risk to the insurer. Rack up a combination of the nastiest violations plus a few accidents, and insurers may even refuse to cover you, says Loretta Worters, spokeswoman for the Insurance Information Institute, a trade group.

It boils down to matching the premium you pay to your risk as a customer, says State Farm spokesman Dick Luedke. "Sometimes you get lucky and violate (traffic laws) a lot and don't get caught, and sometimes you do it once, and you are caught," he says. "That's why we use all sorts of other things to measure risk as well." So it's tough to say how much your insurance premiums will rise per violation. Different insurers calculate premium costs differently, Worters says. With the help of experts, including J. Robert Hunter, insurance director for the Washington, D.C.-based Consumer Federation of America, we now identify what are considered the five worst traffic violations for your insurance bills: